Payment

• Recurring memberships must be paid using a credit or debit card.

• Annual, pass packs, and day memberships may be paid using Venmo, credit card, or debit card.

• Members will have 1 week to handle any overdue balances due to CC billing issues. After that period is over, members will be charged a $15 late fee.

Monthly recurring memberships

• First month is pro-rated; must pay for a pro-rated month and a full month before canceling.

• Monthly memberships are pre-paid for the month; no partial refunds for canceling during the month.

• Since there are no sign up fees, there is no freezing or unfreezing of memberships, just cancel your membership at least 5 days before the next month starts and restart it when you come back.

• Memberships are billed monthly on an auto-renewing basis, on the 1st of each month.

  • Members must request their membership to be cancelled at least 5 days prior to the next billing cycle. This can be done by emailing climb@cayugaclimbs.com.

Annual memberships

• Must be paid in full at time of purchase.

• These are not recurring; members must renew annual memberships on an annual basis.

• Annual memberships are allowed to be frozen once per annual membership and must be made for a minimum of 1 month; the end date of the annual membership will be extended be however long the membership is frozen for.

• Cayuga Climbs will refund members pro-rated annual fees due to closure from COVID-19.

• No refunds due to moving away.

• By default, no refunds due to injury. However, Cayuga Climbs will assess refunds due to injury on a case-by-case basis.

30 Day non-recurring membership

• Starts the day of purchase. No freezing or cancellation of membership after purchase.

• These are non-recurring and will need to be renewed after 30 days.

Gym Closures

• Cayuga Climbs will be closed on all Federal holidays.

• Cayuga Climbs reserves the right to close the facility due to weather or any external conditions.